[Tyrannosaurs]

Kind of an aside but the post relates to a UK purchase and in the UK there's a reasonable chance that Amazon are actually liable for a replacement under the Sale of Goods Act.

Part of the SoGA states that things must be "fit for purpose" and it's not uncommon to deem something that costs £150 and only lasts 13 months without ill treatment as not "fit for purpose", regardless of what the warranty says.

The trick tends to be to read up on this and make it clear that you understand your rights and that your claim is under the Sale of Goods act rather than against the warranty or whatever. It's astonishing how many previously intractable companies change their view when you calmly and politely explain that you understand your legal rights and are willing to hold them to them (which you can do very cheaply without legal representation through the small claims court).