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by bodomalo
1226 days ago
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Stripe has the worst DISPUTE Handling on the market.
Compared to PAYPAL they simply offer "nothing".
They do not help in the communication with the buyer, so the buy has no other option than to start a dispute with the bank. In 15 years I never had one BANK-CHARGEBACK with Paypal - simply because Paypal has installed a communication system between BUYER and SELLER. Stripe not.
On Paypal I can work it out with the customer every time, or Paypal will say: "We send back that money", or tells the custome "you got the goods, you loose" Stripe is comparable expensive (1.5% fee) compared to what big companies pay (0.1%) handling payments. Customers do believe that there is NO FEE at all for payments, they believe they just get back their money.
I am handling payments of 0.99 Euros..that has become impossible with STRIPE now, if there is a risk of paying back 20 Euros dispute fee. |
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