[Myrmornis]

I would honestly like to know more about how to make it handle email chains. My work is happily quite email free but recently I've been involved with a company in my private life and I'm finding the email chains in Gmail incomprehensible -- the old emails aren't folded; I seem to have to scroll past millions of copies of the same email signatures with images in the signatures, as well as tons of quoted text from random copies of the group conversation at earlier points in its life, trying to hunt out the "real" last email. Is this normal?

[ApolloFortyNine]

Probably just one person using an email client is breaking its ability to collapse emails? In my experience it was perfect at collapsing emails.

Maybe it's a setting an admin disabled, if it's literally every email chain.

[readwriterick]

No, this is not normal in my experience using only gmail for all my companies for about a decade.