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by xapata 1229 days ago
It's a human problem, not a technologist problem. I've often been asked by a business manager to create a website or other software in support of a new business process that is still in what I'd call the hypothesis testing phase. I encourage them to create content for it, first, and if they take my advice, half the time they realize the process won't have enough throughput to justify it.
1 comments

can you recommend some books?
Books about quirks of human behavior? I suppose behavioral economics books, like those by Daniel Kahneman, might be good.