What always rubbed me the wrong way were two things. They have the impression of being spammy [even their UI felt/feels spammy] And then their UX really sucked. They almost felt like a parked domain itself.
This is an external perception, but internally they tried to upsell some web and email hosting stuff by including those options by default when purchasing a new domain. Those options were literally invisible to the unsuspecting customer like me, thanks to dark UI patterns and small fonts. And of course, the purchase wasn't refundable after the fact it was made! The only thing that saved me from being ripped off was a spending limit on my PayPal account. Mind you, that was the last time I've ever purchased a new domain from GoDaddy. They lost me forever.
At the same time, their domain broker service was excellent and allowed me to acquire a few already registered domains I desperately needed without spending too much.
At the same time, their domain broker service was excellent and allowed me to acquire a few already registered domains I desperately needed without spending too much.