[basch]

Process can fail.

Something can be communicated and not acted upon.

Org structure can prevent action.

Failure can be an outcome from a hedged bet, where the chance of success was low, but the reward potentially high.

There are more abstract types of failures than engineering bugs. I would be impressed with a company that can turn a bug report into a ticket owned by a c suite person to reorganize the company.

[sublinear]

Sorry I guess I wasn't clear since I only gave the one the "bug" example. I was already writing a long comment so didn't want to push it.

I just meant that the process of discovery and changing expectations exists for everything. I almost don't want to call it a "process" since it's ultimately unavoidable. You learn things and either change your attitude about it or bust.