That's an anecdote. I've also had shitty experiences with Samsung products. Maybe it's a mixed bag but I hear more bad than good without going out and looking for it.
Currently it's the washing machine that just ... doesn't work occasionally. Power is good to it, confirmed with an electrician but it won't turn on. Give it a bit and it works. Prior it was phones having software issues but that was more than a few years ago at this point so I don't remember specifics.