[kylehotchkiss]

> Dispute fees (also known as chargebacks) will increase from €15 to €20. We’ll also no longer refund this fee if the customer’s bank resolves the dispute in your favor, due to the costs Stripe incurs for managing dispute evidence submissions (regardless of the outcome).

Is Stripe testing dispute fees for all chargebacks out in EU before rolling out in the US?

1) This is gonna be bad for NGOs

2) So now people can just DDOS an org with chargebacks to put them in the red?

[gnicholas]

I wondered if it's a practice run for the US, although it's possible the process for "managing dispute evidence submissions" is more involved in the EU. They seem to do next to nothing in the US — just forward the docs you upload to the customer bank, I assume.

I agree with 2 — this would be really bad if a business were targeted with chargebacks. There would need to be some defensive mechanism that kicks in and retroactively refunds all these fees in such cases.

I also wonder if this is just a way to pump up their margins in advance of an IPO.

[zachlatta]

We had someone try to use hundreds of stolen credit cards on our nonprofit's donation form to test them. What a nightmare! I really hope these fees don't get charged to nonprofits.