[aurizon]

It was there, but the classic . search did not find it - you found it as a response to the original booking. Hard to say if google is easing their cross-indexing?? or what? I wonder if the paid gmail has that same problem, or does the fee cover the extra detail work? I wonder if yahoo etc do the same? Or was this a one time flaw?

[jtnag]

Email was not there at all - not in searched results nor in mailbox history. Only reference was seen in firefox browser history where url to maiblox is kept + tab description (fortunately it included reservation id). Url did not resolved into showing email content.

[aurizon]

Well, I download all my gmails every year as an searchable archive. I joined in Oct 2006 = 600,000+ mails in it now.