[ornornor]

> Most folks want to clock in, do their job and clock out, and going the extra mile to improve things isn't worth the effort.

I suspect this is because it’s almost never rewarded. Either because nobody up the chain of command understands and values quality beyond “it’s working and making us money right now so it’s fine” and also because doing things right is tiring. Why should I spend energy on this and not have that energy when I’m off the clock if I’m not going to get more money/recognition/time off for it and I’ll probably get laid off or move on in a couple years anyway.

I don’t think anyone deliberately starts a job or task thinking they’ll do the absolute minimum. People generally want to do their best but the system moderates this desire and that’s the result.

I don’t really have a solution, just pointing it out.