[taa]

At TitanFile we run our own server for all application-related stuff, and use a third party for email hosting. Reasons:

1) We need to comply with Canadian privacy laws, so need Canadian VPS - and those are way more expensive than in US.

2) To be PCI compliant, you need access to server logs. You can get that with Rackspace but pay a premium.

3) I've managed an in-house data centre before on my own, so I know what I'm doing for the most part.

If you factor all of the above, it's actually cheaper to manage your own servers, even if you outsource the sysadmin stuff to a competent contractor at about $100/h. The catch is there is an overhead initially to provide redundancy that diminishes only when you can utilize that extra capacity.

[aphexairlines]

> 1) We need to comply with Canadian privacy laws, so need Canadian VPS - and those are way more expensive than in US.

That might not be an issue: http://www.ic.gc.ca/eic/site/ecic-ceac.nsf/eng/gv00508.html

> 2) To be PCI compliant

AWS is PCI compliant: http://aws.amazon.com/security/pci-dss-level-1-compliance-fa... and Rackspace might not be charging extra anymore.

[taa]

Thanks for the links Daniel. Very helpful! BTW, we're in headquartered in Nova Scotia, and as per your link, we have stricter privacy laws than the rest of Canada. It even goes as far as provincial departments not cooperating with other provinces because their privacy laws are incompatible.

Additionally, at least in Canada, privacy-cautious organizations don't look too favorably on services that store data in US, in part due to the patriot act. We even have US clients who liked the fact their data would be stored in Canada ;O)

[aphexairlines]

Fair enough :)

[hung_yao]

Just curious - where/with whom do you host your VPS's?

[taa]

We host our servers with IAI (http://www.internetworking-atlantic.com/) and run our own private cloud using proxmox and OpenVZ. The VMs are CentOS 6 and the host drives are all encrypted.