[sublinear]

> Machines will absolutely be able to inject themselves into these business processes and chip away at our inefficiencies.

Actually, this I agree with. Chat bots in their current form would help bridge technical knowledge gaps between stakeholders.

Whether it would significantly lean up the less technical staff seems unlikely. Getting rid of engineering is even less likely.

> there are a lot of stakeholders and moving pieces

Yes. There are so many extending all the way out to internet discussions like this one and beyond to consumers, investors, etc... I think all this discussion is necessary to actually making anything of value. Will consulting chat bots instead of hacker news be the future, or is that where we admit there's something pathological going on?

> humans are subject to context switching productivity losses

I don't think letting people figure out what they want is a "productivity loss".