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by dredmorbius 1226 days ago
AFAIK, every state's attorney general's office will have an online site and/or form for filing complaint(s), as well as a postal address you can use.

You can free-form your own letter, though that might delay things somewhat from the AG's office, though the business / countereparty will typically get on their game quickly.

DDG "consumer complaint" + <YOUR_STATE_HERE> should work.

E.g., top ten states by population, covering over half the US population, first result is the corresponding state's AG consumer affairs office:

CA: <https://duckduckgo.com/?q=consumert+complain+california> gives <https://www.dca.ca.gov/consumers/complaints/index.shtml>

TX: <https://duckduckgo.com/?q=consumer+complaint+texas> <https://www.texasattorneygeneral.gov/consumer-protection>

FL: <https://duckduckgo.com/?q=consumer+complaint+florida> <https://www.stateofflorida.com/consumer-complaints/>

NY: <https://duckduckgo.com/?q=consumer+complaint+new+york> <https://dos.ny.gov/file-consumer-complaint>

PA: <https://duckduckgo.com/?q=consumer+complaint+pennsylvania> <https://www.attorneygeneral.gov/submit-a-complaint/consumer-...>

IL: <https://duckduckgo.com/?q=consumer+complaint+illinois> <http://www.illinoisattorneygeneral.gov/consumers/filecomplai...>

OH: <https://duckduckgo.com/?q=consumer+complaint+ohio> <https://www.ohioattorneygeneral.gov/Individuals-and-Families...>

GA: <https://duckduckgo.com/?q=consumer+complaint+georgia> <https://consumer.georgia.gov/>

NC: <https://duckduckgo.com/?q=consumer+complaint+north+carolina> <https://ncdoj.gov/file-a-complaint/consumer-complaint/>

MI: <https://duckduckgo.com/?q=consumer+complaint+michigan> <https://www.michigan.gov/ag/complaints>