Can't speak for Unifi but the Wyze support is pretty dreadful. That's entirely on Wyze though and the price you pay for buying the cheapest option. Personally I'm going to replace all my Wyze hardware over time and kick them to the curb.
I'm starting with my Garage Door opener: I built one myself and connected it to Home Assistant which is connected to Google. Now I can open the door using Google Assistant, something I can't do with Wyze. I also don't have to open up their stupid app and wait for it to establish a video connection before I can tell it to open up the door.
Wyze is cheap and easy, but it's also hot garbage.
Wyze refused to reconnect to my new WiFi access points with the same SSID but a different password. All kinds of resets did nothing and I ate the costs and switched my smart plugs to Kasa from TP Link. It’s been better but not without faults.
Philips hue has very rarely caused me troubles except the adhesive on their cabinet lights was garbage.