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by bravolima 5268 days ago
given the 1% transaction fee I'm guessing they don't accept credit cards at all - payments are exclusively through bank transfers. Can anyone from gocardless confirm is this is correct? If so, I think the site could be a little clearer.

In any case, this looks like a useful service with or without card processing, and the more "instant" payment alternatives there are to paypal, the better. Also +1 for some innovation on this side of the pond.
2 comments
tomblomfield 5268 days ago
Tom from GoCardless here.

We currently accept UK bank-to-bank payments - customers enter their account number and sort code on the checkout page. We'll work on making this clearer on our landing page - thanks for the feedback. We'll be rolling out across Europe in the next few months.

GoCardless is particularly good for subscriptions & regular variable payments, as we're based on the UK direct debit network.

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sc00ter 5268 days ago
Bank accounts and sort codes are not particularly secure - I might for example give these out to someone making a payment to me, and some businesses publish this information as a matter of course.

What additional checks do you undertake to ensure that the person using the service to make a payment is the owner of the bank account in question?

(I'm not saying Credit Cards are perfect, but they do allow for a lot of additional information to be verified to confirm the cardholder.)

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tomblomfield 5268 days ago
We work with the banks and a number of third-party identity-checking providers to verify that the bank details match the identify given. There's also a lot of additional stuff going on to match the person at the keyboard with the identity provided.

It's worth noting that there's a very strong consumer guarantee in case of fraud: http://www.bacs.co.uk/bacs/businesses/directdebit/collecting...

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jamesmoss 5268 days ago
If that's the case then they definitely need to make things clearer. There's only one mention of it on their homepage and nothing in the FAQ.
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jv22222 5268 days ago
I'm thinking get paid "directly from your customers’ bank accounts." coupled with the name gocardless means there is no credit cards involved.
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