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by mst 1232 days ago
When they were written, short sighted acquirers yeeting the free tier was likely not something the people writing the relevant clauses were even considering as a possibility, and honestly it's such a ridiculous decision from a commercial perspective that I find it hard to assign blame for not foreseeing it.

Plus, it would all likely have worked out fine if they'd emailed the customer a warning or three like they intended to do - it was the failure to do so combined with the failure to detect and remediate the initial failure that sent things down such a dark path here.