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I used to work in the humanitarian sector, which is frankly a complete shit-show.

I once was drinking with our local EU humanitarian representative, a grizzled veteran of many missions. It's his job to oversee projects running on EU money, which is one of the largest chunks of any response. I really respected the guy, one of the smartest and capable people I met in the business.

He'd been in Haiti, which is famously one of the worst of the worst, and I asked him what the best piece of work he saw there was.

Without hesitation, he said it was these guys. Refugee camps can be bleak and miserable places, and he said that when CWB were doing their thing, the whole atmosphere lifted.

When we think about aid, we think about food and water and shelter, but we're dealing with normal people who've often been severely traumatised. It's hard to understate the value of work like this. Particularly when most of the aid-workers you encounter just wander around doing surveys asking the same questions the last lot did.