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by vlovich123
1236 days ago
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Fact of life: the vast majority of your users do not read your documentation (or do not do so carefully enough that what you put in your docs is an ironclad proof that all users adhere to). That's literally what Hyrum's law is about. Of course, you can choose to do whatever you want. It's valuable to recognize of course that you're trading off good will from your users with whatever technical improvement is getting made. Sometimes it's appropriate and inevitable (e.g. old behavior is just wrong or harmful and better to cut off). In the vast majority of cases though it's better to just have a better process in place to manage this with minimal disruption, identifying and communicating with broken users, and only then making that change. |
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