Care to elaborate? Because nothing the parents said is untrue. Even if you yourself don't feel that way, there are numerous reports of predatory and unethical behavior on the part of any corporation that is able to control your device, whether this is Sony[0], Samsung[1], Microsoft, Google or Apple[2][3].
They even stopped apologizing and consider their actions a standard practice. You know, Microsoft actually used to asked me if I allow them to send a report when Word crashed. What happened? What changed that they no longer ask me but do whatever they want? Why with each update they insist on "syncing my ms account" and I have to disable it each time?