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by fragmede 1238 days ago
At Google there is an internal stack overflow-ish system so that questions have a focal point. You need a modern FAQ system to deduplicate work as much as possible. 30 different people wandering into a slack channel asking the same question is such a waste of everyone's time! Lesson learned is you can't live without it!

I'd recommend also taking a look at Loom. They replace meetings with video recordings so you can avoid meetings, with less overhead, and get more information shared.