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by toomuchtodo 1246 days ago
What do you believe your biggest challenges to adoption are? Also, Zapier’s value is in the long tail of integrations and their staff who keep those integrations working for their non technical user base when there are breaking changes (expected and otherwise). How will you solve for that? (Recently I thought ChatGPT might be a fun possible solution when Sentry gets the exception from an integration runner, and it could propose a code fix for the on call SRE or platform engineer, something to consider)

Best of luck, big market with a lot of dollars to go around.

1 comments

Imho we need to separate the customer base here to think about the adoption. If anyone (people/company) would like to have automation but is also okay with using cloud solutions, it would be too difficult to convince them to use Automatisch rather than Zapier, Integromat, or any other. But if they don't have the option to use cloud solutions with the compliance policy of their company or just because of the sensitive user data, they need to check open source solutions. So those customers will be our main target. While we're doing that, we don't limit the open source version in terms of integrations but create another license to separate the feature set that will be only required by corporate companies.

We wrote one of the actions in our integrations by using ChatGPT. So action was easy to build, but still, we would like to utilize AI for those tasks.

Thanks for the comment!