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by msla
1246 days ago
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Maybe I'm being too harsh, but my interpretation of that point is that they expect we'll eventually become perfect, which isn't going to happen in the software world as it hasn't happened in the airline world, even though the airline world has more incentives to be perfect in the form of more penalties when it isn't. |
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They don't expect the airline to be infallible, but they expect the airline to be proactively avoiding trouble.