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by rado_stankov
1244 days ago
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Yes. Hiding errors leads to a lot of issues down the way. This is part of the process. If an issue requires deeper work, it moves a proper task in a sprint. We try to fix the easiest issues first so the deeper problems bubble up. How the person in the support role knows that an issue is deeper? It comes from experience. Thus everyone does 1~2 week of support. |
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