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by grecy 1249 days ago
I'm Australian, living in Canada for 10 years, just went back to Australia for 18 months, now back in Canada. I have some experience here.

I love not tipping, and for me personally, the service in Australia is perfectly fine. I took my (Canadian) partner to Australia (her first time there). For her, the service was nowhere even remotely close to that of Canada.

In Australia, someone might take your order (or you order yourself at the bar), then your food is brought (or you get it yourself, get your own cutlery), and that is all. Plenty enough for me, but that's utterly bare minimum of what you'd get in Canada. Almost below bare minimum.

In Australia nobody comes to ask how your meal is, nobody comes to top up your water, and nobody will pontificate with you for 10 minutes about the difference in hops between two beers on tap. When my partner asked for that kind of information, most people just shrugged and gave her a sample of both, then said "what do you want?". I found it hilarious.

So while I think the service in Australia is perfectly adequate and I personally like it, my Canadian partner found it lacking immensely from Canadian standards, but she did like the no-tipping.

1 comments

I had to read this a few times to make sure that, yes, you are actually implying that service in Canada is somehow particularly great.

I've lived here all of my life, but traveled very extensively. I would give the typical Canadian service interaction a neutral pass; they aren't openly rude, nor are they offering to wash my car.

Where are you going to eat that someone taking your order, bringing it to you and checking in to make sure that it doesn't taste like burnt plastic could be described as "bare minimum"? That sounds an awful lot like "pretty standard" to me.

Even in fancier places, there is a real art to achieving the perfect balance between attentive and annoying in service. Having someone notice that I need more water leaves me feeling cared for; having someone stop by on a 7 minute schedule to ask if we're "still okay" leaves me feeling violent.

> you are actually implying that service in Canada is somehow particularly great.

I was saying that service in Canada is noticeably "better" than service in Australia.

So what I'm actually implying, is that service in Australia is quite "lacking". By lacking I mean nobody "waits" on you. You often order at the bar, pickup your own food and cutlery, re-fil your own water and walk to the bar to buy yourself a drink.

Even a "sit down" restaurant will really only take your order and bring your food, nothing more. Fancier is different, but then you're paying more for the food.

As I said, I'm perfectly happy with that level of "service" because it means no tipping.

Of course, minimum wage in Australia is $21.38 with benefits, leave, healthcare, etc. etc. For everyone.

I waited tables for years in the Southern U.S., now I live in Canada.

I find that service is highly regional even in the U.S., but as a whole, better than service in Canada.

I also think that Canadians making at least minimum wage with tips on top plays into that. In the U.S. you'd have to provide great service or you risked not making any money (technically I know your employers are supposed to top you up to minimum wage, but they do it for the pay period rather than an individual shift)

I find the service in Victoria to be top notch. And tons of gorgeous waitresses, not that I care because I’m a highly evolved man ;)
Downvoted, appropriately
you haven´t lived here all of your life, yet....

:)