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by notch656c 1245 days ago
The issue is the waitstaff that prepare takeout at some restaurants are "tipped" service workers.

Which means they don't earn almost any wage.

So if they spend all their time prepping takeout orders for delivery workers they make NO money. So they get very pissed doing this work and intentionally slow it down.

my experience is from several years back, things may have changed.

1 comments

This sounds like straight up employee misclassification and wage theft that should be taken up with state regulators. Surely a fast food place like McDonalds can't just put a tip jar on the counter, play coy that their workers are tipped positions, and underpay their employees. So it's a matter of enforcement on the smaller outfits that are able to fly under the radar.

I don't want to completely wash my hands of it because it's certainly possible the state regulators could be corrupt and just ignoring the problem, but just giving in to the corruption doesn't seem right either.

The law has always included consideration for this loophole. Every employee must at least average state minimum wage for their 80-hour paychecks, including tips.

So the employee has to record their tips (often but not always, in the same computer system they record their hours) and make sure their employer correctly compensated them for the shortfall between actual earnings and minimum wage.

Minimum wage laws basically says “Every employee must make the minimum wage when tips and employer payments are combined. Also, employers must always pay at least $2.13/hr (federal) regardless of amount that is earned in tips.”

The “real” issue is that $2.13/hr combined with averaging earnings over a paycheck leads to very very mismatched incentives for a business deciding what hours they should be open. The business has very low marginal cost so they’ll stay open during hours when it’s not profitable to the laborers because not enough customers ever walk in to make them minimum wage during those extra off-peak hours.

Good point, I had forgotten about that. It seems like the real issue in this case is that minimum wage isn't really much of a guarantee. Waiters are expecting to make much more than minimum wage, but got pushed into a different role that unilaterally altered their wage.
There was a class action suit regarding servers not being paid a full wage while being made to roll up silverware and napkins and other tasks like that where they were on the clock but not able to earn tips. My wife worked at Applebees and got a couple bucks out of this lawsuit.

This sounds like the same thing.

What the businesses I saw this at did was the waitstaff worked the tables part the time and prepped take out orders part the time. So in effect delivery workers were stealing time they could use to wait tables or directly serve a takeout customer that would usually tip them something. It wasn't that they had staff just for takeout that wasn't getting paid regular wage.

Naturally the waitstaff super resented having to maybe take on less tables to do essentially unpaid work on the side of taking your order, prepping utinsels and drinks, possibly even making some very simple ready made stuff themselves, and plate bagging it up etc and a lot of the shit they have to do for a normal table except for no tip.

How much are they being asked to do? The rule is 20% of their time max or they're supposed to get normal minimum wage.

If it's less than 20%, well, that's just part of the job.