When you don't know what you're doing, dazzle them with bullshit.
Best part of the story above is that in our system there are no human users that can access a live system. And proof of that is insufficient because the IT person isn't familiar with the practice.
Then they printed those screenshots out to be bound into a thick report to be presented the board. (Not where I am but in a previous employer. Still makes me laugh).
Best part of the story above is that in our system there are no human users that can access a live system. And proof of that is insufficient because the IT person isn't familiar with the practice.