Ask HN: How do “private cloud” SaaS solutions work?

[geekjock]

It seems like companies that traditionally offered multi-tenant cloud and on-premises versions of their software are now switching to offering “private cloud” or “managed service” versions that are a hybrid of the previous approaches.

From what I can tell, this approach involves the vendor creating and managing a customer’s software instance, but doing so in a single-tenant model on the customer’s preferred cloud provider.

I’m curious to know how this works. Does the vendor get access the customer’s AWS/Azure/GC account and then create the resources to run the software there? Or does the vendor deploy the software in their own cloud accounts in the region/provider preferred by the customer, and then somehow keep the instance confined to being accessed within the customer’s network?

Example: https://document360.com/private-hosting/

[clintonb]

One solution I’ve seen is to allow customer to choose the cloud and region so the managed service is as close as possible to the customer’s existing infrastructure.

[geekjock]

Do you know of specific examples of companies that offer this?

[clintonb]

Logz.io comes to mind: https://docs.logz.io/user-guide/accounts/account-region.html. I’m sure I’ve seen configuration for other services, but haven’t cared as much since usage was sufficiently low and latency-insensitive that the region didn’t matter.

[rep_movsd]

We do something like this on Nimbix

Its an orchestration platform with prepackaged apps where we let customers run workloads on GCP, AWS, Slurm ort onprem clusters seamlessly.

We also have our own GCP and AWS cluster accounts on which customers can run apps