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by rgovostes 1245 days ago
ProPublica reported extensively on the deceptive tactics they actually use, such as marketing paid services as free, and making the actually free filing site hidden from search engines.

Eventually they ended their participation in the IRS’s free filing program after all 50 states sued them for $141M for scamming the lowest income tax payers into paying unnecessarily.

https://www.propublica.org/series/the-turbotax-trap