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by lazerl0rd 1244 days ago
Funnily enough, I actually had issues with Coinbase today as well. All of a sudden they wanted to block me from using cards (no idea why, I've been a customer for at least two years).

I got told the change was due to security and irreversible, unless I delete and register a new account. I did that, and short story it worked for a few hours. After that I started failing ID checks (using the same information I registered for Binance).

Soon enough, I couldn't top up either by card or bank. They sent me an email telling me to use "alternative methods" when they literally are none - except directly transferring crypto over which kind of defeats the point.

I filed a complaint (different to a support ticket), so we'll see how that goes...

PS: Binance has been giving me issues as well. They owe me 5 USDT, and they told me to keep the chat open for approximately eight hours. Not as bad as Coinbase, but definitely not without issues.