[barnbuilder]

Coinbase has not been a bitcoin company since 2017, when they were on the losing side of a debate on whether the protocol should be modified to support commerce at the expense of decentralization.[0]

Since then they have gone all in on Ethereum and the 10,000 other tokens, encouraging users to try their luck on which one of them will blow up in price like bitcoin did. (Meanwhile they collect trading fees on the way up and/or down.) For them, bitcoin is a legacy product and a thing to say they have to get normies' feet in the door, so they can steer them into daytrading the other tokens.

As a result I am sadly not surprised that they were wholly useless for a person actually trying to buy and use bitcoin. For that I would highly suggest a bitcoin-focused company like Swan, River, Strike, or even CashApp.

[0] https://www.amazon.com/Blocksize-War-controls-Bitcoins-proto...