| Here's the press release put out by the regulator that issued the fine, Press release: https://www.dataprotection.ie/en/news-media/data-protection-... The main thing is that WhatsApp changed some processing from relying on Consent to relying on "Contractual Agreement" (contrary to popular opinion, GDPR does not always require consent). The fine is based on two things: 1) this change and its ramifications were not communicated to users 2) you can't actually use "Contractual Agreement" for some of that processing. 1) is important because consent can be withdrawn. If users still believe that processing is based on their consent, they believe they have the ability to withdraw consent and processing must stop, but that doesn't apply to Contractual Agreement. In other words, this lack-of-clarity means users believed they had more control over they data, but they didn't. 2) requires reading deeper into the decision to see what matters. From background, Facebook has argued in the past that personalized advertising is a contractually-provided service, and that's probably what got rejected. |