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by statquontrarian 1255 days ago
I just got the Unihertz Titan Pocket and I'm having periodic WiFi disconnection issues. Do you see those? I gathered MTKLOG traces for them reproducing the issue but haven't heard back for days. I posted on the Facebook group, nicely, and my post was deleted. I just escalated and forwarded my email with the diagnostics to any unihertz email I could find on the web and we'll see what happens tomorrow, but I'm likely to just return my phone and conclude that Unihertz is not good.

This is a well known issue that has been posted on the Facebook groups and various reddit pages and from what I can tell, it has been around for at least a few years. It looks like it affects the Pocket and the Slim, although unclear if the original Titan is affected. I tried the various workarounds noted by Unihertz on the Facebook forum posts:

1. Moved next to router. The WiFi screen shows excellent -33 RSSI signal value

2. Settings } Apps & Notifications } Advanced } Special app access } Battery optimization } All apps

        2a. System Wi-Fi Resources: Not optimized

        2b. Tethering: Not optimized

        2c. com.android.wifi.resources.overlay: Not optimized

        2d. The app I was streaming video from
3. Settings } Intelligent assistance } App blocker } Off

4. Ensured my router has different SSID for 2.4GHz and SSID for 5GHz networks

5. Connected phone to 2.4GHz network

6. Not running mesh mode

7. Disabled IPv6

8. WiFi authentication set to WPA2

1 comments

I have also had wifi disconnection issues. However, since minimal use is the goal for me anyway I haven't prioritized chasing the issue down.