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by kentlyons
1253 days ago
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It is the part just before you cut in my quote: "it's playing against a different set of customer values". That is how Christensen defines a new market disruption. That is not enough for a successful new market disruption, but is one of his key characteristic of one. So I believe the values people are finding in their purchase of a Tesla are radically different than those buying ICE vehicles. |
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So honestly I don't believe this is the case anymore. I think, as more EV competition is entering the market from both new and established automakers, they're now just another EV that happens to have great brand recognition but an eroding brand reputation, a good charger network, average to below average quality, a very weak record on customer service, and a CEO that's just another crazy, out of touch billionaire.