[drewrbaker]

I’d like to chime in and say we’ve been using Signals for probably 4 months now. We have it setup to send every two weeks. My company is 20 people.

It’s been really good to get quick feedback on the happiness of our employees. It’s been interesting the ups and downs that come through. A lesson I’ve learned is you don’t want to be too reactive, as things change quickly depending on the week. But you can pick up trends over a few iterations (for us, it was people wanted more social events organized).

One thing we really wanted to solve was allowing people a chance to break out of management hierarchies and go direct to founders. Even in a small company like ours, we had some middle management that blocked feedback. This has allowed people to bypass that. It’s a modern “my door is always open” system that seems to work so far.

On the anonymity discussed here, I’d say it’s anonymous in terms of the platform hides everything from us. But when you’re small like us, you tend to be able to guess who said what based on tone or writing style. But I think the point about the kind of company that wants to use this is a good one. We are using it because we care about what our employees think, not as a way to trap people and use it against them.