[techdiff]

That's totally true. The initial version of this is still running at the company I set it up in. That was years ago. And I have spoken to people in recent weeks who have said they didn't trust it - they were shocked when I talked them through how and why it was. Ahaha. And they felt they'd missed an opportunity to say things.

Convincing people it's a safe space is one of the biggest challenges for us. It's part of the reason we think SMS is great (it's not a company-owned platform), and we make an effort to describe our process for the staff so they can understand it. But it's definitely something we will need to work hard at.