[actually_a_dog]

Sure, that happens. But that's pretty easy to deal with. Just tell them before they start asking for help, they have to at least do some thinking about the problem. The explicit 1 hour time frame in the article is a great guideline.

[Raed667]

There is a difference when you say look for "at-most an hour" and "at-least an hour" before reaching out.

[actually_a_dog]

By Jove, I think you've got it!

I'm not saying "do not bother me before precisely 60 minutes have passed," but just "go spend some time with this before you start pulling in other people, but also do not hesitate to pull someone else in if you've made literally no progress in about an hour."