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by therealdrag0 1252 days ago
My 2018 Ford escape has auto-stop/start when stopped. But it almost never works. No idea why. It worked for the first year maybe, then disappeared.
1 comments

It can be turned off, and there's very little visual indication that this has happened. The feature bugs some drivers, so if you have a second driver, they could have easily done it.
I've toggled it many times to no avail.
Sometimes dealer updates change settings. I saw a Subaru change behavior with lane departure warnings after an oil change.
I've had this this issue on my Mercedes before, the cause turned out to be the 12V battery that never charged properly, so the system didn't want to activate.