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by jdwithit
1253 days ago
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Doing zero troubleshooting and immediately jumping to the conclusion that it's someone else's fault is frustratingly common. If you want to make a network engineer reflexively reach for a bottle of liquor, DM them on Slack "hey is the network down my app/service/database/whatever is unreachable". Networks can and do go down of course. But in my experience, the vast majority of these issues are actually the result of something extremely mundane like a typo in a hostname. I've resolved an incredible number of issues over the years by simply reading the error message someone sent to me and asking them to check the exact thing that the message says is wrong. |
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