[potbelly83]

I also wonder how, if they go fully automated, they handle the use case of a medical emergency. Who decides if the plan should land and where (the destination, on route, etc..)? It seems even if everything is fully automated they'll still be someone needed to make the final say (I guess the airlines would probably make this your customer service representative :)

[pmezard]

Fully automated does not mean nobody from the company onboard, does it? Even assuming pilots have the final say about re-routing in case of medical emergency, I do not how they are better suited than a random flight attendant to evaluate medical conditions.

[jjeaff]

Thank you for calling the passenger emergency assistance hotline. We are experiencing high call volume and long wait times due to the covid-19 pandemic from 12 years ago. Your estimated wait time is 354 minutes.

[IIsi50MHz]

384 minutes later, "… Your estimated wait time is 283 minutes."

[jjeaff]

In my experience, the system just hangs up on you after about half an hour.