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by WiggleGuy
1249 days ago
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For companies like Airbnb, their frontline support often sucks. However, a bit of sleuthing and you can sometimes find secret unadvertised support phone numbers they have that give premium support. I found such a number for Airbnb (I don't remember what it was though, sorry) and they refunded me a $1.5k refund the frontline support refused to give me. And they did it on the spot. I surmise these hidden support lines are for premium customers they actually care about. |
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