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by Eddy_Viscosity2 1262 days ago
There is probably more than one cause, but consider the headphone jack one. Apple decided it wanted to get rid of it. Reasons were that they could make regular headphones less convenient (needs dongle) while simultaneously convincing people that air pods are the thing to have. They didn't have to market 'against' the headphone jack, only add friction to use it (via dongle) while heavily marketing 'for' air pods. Nokia wouldn't have gotten away with this, but Apple could because of clout, product status symbology, and massive cash spends available for ads. Most people don't really like the loss, but the idea of not having the latest phone was worse, so they bought them. Other phone manufacturers then follow suit because they see apple sales and think, they must be doing the right thing. Meanwhile, we hate it.

Telsa was the same for cars. They came out with a bunch of style choices that most people don't really care for, but the status of having a telsa (at least until recently) was a more powerful driver so they bought the car. Other auto manufacturers interpret this as that its what the consumer wants (or will accept) and change accordingly, especially if it also saves them money. Then boom, we get cars with crappy UI.

So I guess my theory is that if an industry has a clear leader whose product offers status along with function, they can make the customer accept pretty much whatever they want. After that, the competition just copies it hoping to keep what market share they have.

1 comments

I agree with your analysis and it matches my thoughts.

But then, wouldn't a naive conclusion be that in order to maintain the freedom of the market, the appearance of status symbol brands/products must be prevented?

That's a tall order. Humans really like status symbols, not only as proof of status but as reminders of status.

> Humans really like status symbols

I think this is HUGE understatement. Humans are all about status (speaking in general terms, of course there will be individual exceptions). Status means access to scarce resources, status means choice of mates, status is everything. People will optimize for status ahead of nearly everything else and in a way this is rational because with status can come anything else they may want or need.

With the tiny nitpick that there is a distinction between signalling status and having status itself. And the relationship between the two is not always straight forward.

Status symbols are more related to the former.

A further observation here is that selling status symbols is what Apple does. They have transitioned from being a computer manufacturer for the DTP and creative industry to being a luxury brand. But that itself is not enough. In the pre-iPhone days, Vertu was the luxury cellphone brand. Similarly, there are plenty of car brands that are more exclusivist than Tesla. Yet they do not have the same outsized influence on the market.

Therefore the issue probably is a status symbol that scales to the mass market.