[jacquesm]

No, it did not vanish, it went back to your customers. Stop misrepresenting things.

Please consider if you don't understand the basics of doing business online whether or not you want to do business online. Your behavior in this thread comes across as wanting to damage Stripe regardless of the outcome of your dispute, that's an excellent way to end up precisely where you are now because you've left Stripe in a no-win position.