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by nlitened 1263 days ago
Dear posters of these HN support threads, would you please also provide links to your stores/websites? At least hundreds of thousands people reading these threads every other day would know that the businesses are in fact legitimate, and Stripe is wrong.

All these anonymous posts might as well be competitor's marketing strategy. I know that maybe in Stripe's case it might be all true, but where are we going with all this blind one-sided outrage?

2 comments

If you're running a legitimate business, with a loss like this, can you even afford to advertise to current and future customers that your banking services provider investigated you and concluded your business is fraudulent, that you're facing a giant financial loss, a freeze affecting customer-facing services such as payments and refunds, and you might go under soon?

Companies in distress due to mistreatment by a financial services provider should be able to get the support they need without having to face the additional problems of a permanent stain on their public reputation that may not be their fault at all.

Whose the competition being pushed here though?

All the other low barrier to entry, no underwriting payment processors are either crypto scams or known to have poor support and randomly hold your funds (PayPal, Amazon Payments, etc).