[boeingUH60]

Here we go again...seems a Hacker News thread is the only valid way of getting a customer response from Stripe.

[simfree]

It's the only way to get support from Stripe, their founders are HN frequenters and the support is script readers outside of that.

[bb88]

So they rake in the dough and provide the cheapest customer service possible. That seems to be the most important lesson on this.