[johndhi]

Confused, I don't see what's in common with all of the companies in your list.

I work with Twilio a lot and kind of agree with your last sentence but what do you mean? Are these normal business practices?

[bombcar]

They start out insanely great when riding high on VC cash, but over time they become the gorilla in the room and their service and support and quality begins to diminish until they're more annoying than they are helpful.

[tobinfekkes]

Couldn't have said it better myself.

There's a very obvious pattern on the spectrum of | Asset -> Liability |, and sadly, time proves they're much closer to a liability than an asset.

Over time, tech becomes a tax.

[bee_rider]

It is surprising that our VC based companies haven’t been hit with anti-dumping sanctions. I guess if there are enough extra steps…

[tobinfekkes]

Unfortunately, a cursory glance at the tech landscape betrays that these are "normal" business practices.

Or, more accurately, that they have become normal, rather than being objectively normal.