[tghw]

The emphasis is on right now. We definitely care who buys, but without commissions, there's a lot less pressure to get them to buy right now. That helps us get better customers because we take the time to answer their questions and help show them how our products can solve problems for them.

In the long run, this is a much better situation for us. The customers are, on average, happier, which means they keep coming back, they recommend us, and they need less support.