[kmfrk]

I got the e-mail, but the only take-away I got from it was sad trombone.

From what you're saying, you did it as a service to me, the user, and not to yourselves to save resources, which is what the e-mail notification sounds like - which annoyed me a bit, I have to admit.

I'll give it a second shot and send you an e-mail when or if it happens again. :)

[linden]

Ok sounds good. Perhaps we need to revisit the tone in that email, it IS intended as a service to you. If something isn't working as expected we wanted to make sure you knew about it. Its on us to make sure to get you more precise information about what is going wrong. Thanks for the feedback!