[neon_electro]

Can you describe what changes you think should be made to that culture? How do you balance what sounds like great work/life balance and awareness of Salesforce's impact outside of strictly its business activities, which is something I'd expect from a "good" employer, with the potential downsides of (paraphrasing your words) "employees focusing on [not an "actual job"]"?

Do you think those colleagues didn't contribute anything as far as their job title?

[bajirao]

Yeah IMO those colleagues didn't pull their weight to justify their titles (Sr. Director whatever). While Salesforce's titles are very inflated (Director at Salesforce maps to L6 in other companies), these were still senior talented folks drawing good salaries. I never saw if actually delivered something. Salesforce ecosystem (Salesforce partners, consultants, customers etc) is great. but I am not very convinced by Salesforce's impact outside of its business activities. Their 1-1-1 pledge or stakeholder capitalism model isn't genuine. These are PR stunts where Salesforce could post some rainbow flag pictures or Matthew Mc's videos about global warming on social media. During my tenure at Salesforce it was possible to work for single digit hours per week and still be a top performer. The rest of the 'work' time was occupied by team socials, VTO activities and other shenanigans.

Having said that the number one thing Salesforce should culturally do is put more focus on what it's customers need. It is a sales and marketing organization, which it is very very very good at. But you can't just keep up by upselling stuff to customers. If you don't keep your customers happy, all this WLB doesn't really help.