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by Ctech237 5279 days ago
Unfortunately this seems to be common in the UK. If you go to http://www.laptopsdirect.co.uk they do the same thing. When you add a laptop to your basket they add a “Restore and Recovery Disk” to your order for £15 (~$24) even though laptops come with this CD sealed in the box or you can create it from an image file on the laptop. When I questioned them via telephone they quickly backed off and took it off the order.
1 comments

The whole point of this lawsuit is that most manufacturers don't provide recovery disks anymore; hidden recovery partitions are the norm these days.

Comet apparently took it upon themselves to burn these disks for their customers, and this seems to be what Laptops Direct are doing as well, albeit charging for the privilege. If Laptops Direct have an agreement with Microsoft, then fair enough.

The average computer user won't think to burn a recovery disk until it's too late, hence the conundrum.