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by jetpks 1270 days ago
I think this used to be true, but we're not building toys anymore. Whether we like it or not, SaaS products are rapidly becoming transitive dependencies of mission critical, life/death infrastructure.

Last time i had to get roadside assistance, they couldn't use a mile marker / highway location reference. They had to have something to type into google maps in order to dispatch help.

Could they have gotten to me if google maps was down? Probably but i'm not sure. Either way, it wouldn't have been the practiced default and that matters.